DELIVERY POLICY

Delivery within Red Deer city limits is free. For delivery outside city limits, please contact OBB Gifts.

Typically orders will ship the day after order is placed, between 10 a.m. and 5 p.m. Monday to Friday.  

For same day delivery, orders must be placed online or by phone before 10 am MT. Orders placed after this time will go out for next day delivery unless another date is requested. Orders may be placed online, by phone or by email.

Orders placed late Friday afternoon, over the weekend, or on a statutory holiday will be delivered the following business day.  If you require weekend delivery, please contact us during regular business hours, as we may be able to accommodate your request.

For holiday gift orders such as Christmas, Mother’s Day, Father’s Day and Valentine’s Day, please allow 1-2 additional days for processing due to high volumes. Same day deliveries may not be available during this time.

We are closed on Canadian Holidays, there are no deliveries made on these days. (ie. Christmas Day, New Year’s Day, etc).

SUBSTITUTION POLICY

OBB Gifts will make every attempt to ensure that your basket is sent as shown. Occasionally products may be substituted based on availability for an item of equal or greater value. We do ensure that the overall design, quality, and value of the gift is not compromised.

SECURITY

Your privacy is important to us.

All customer account information provided to OBB Gifts is held in strict confidence, and is not shared or sold under any circumstances.

Prices quoted are in Canadian currency and do not include GST or delivery charges where applicable.